Client obligations

Version 1.4

Self-isolate immediately, seek medical advice from your doctor and get tested. Symptoms may include;

In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered.

DO NOT return to the studio if you have had any of the above symptoms until you have been cleared by a doctor. A health certificate will be required to verify your recovery prior to returning to the studio.

In regards to face masks we must all comply by the regulations set by the Victorian State Government at the time.

You must wear a fitted face mask that covers the nose and mouth. This means that face shields, bandanas or scarves or loose snoods, or loose neck gaiters on their own will no longer be considered a sufficient face covering.
There are a number of lawful excuses for not wearing a face mask.
A face mask with three layers is the option recommended by the Chief Health Officer, as it provides the best protection for you and others.
For additional information please read:

https://www.dhhs.vic.gov.au/face-masks-vic-covid-19#:~:text=From%2011%20October%20all%20Victorians,mask%20is%20even%20more%20important.

Sanitise or wash hands with soap and water (minimum 20 seconds) or an alcohol-based hand rub (at least 60% alcohol). Sanitising stations will be set up prior to entering the studio.
Maintain social/physical distancing in accordance with recommendations made by the Victorian Chief Health Officer.
We prefer payment options to be by credit card or bank transfer transactions.

Functional Pilates obligations

The 24 hour cancellation fee will not apply if you are unable to attend your scheduled session due to COVID-19 symptoms.
You will be notified by email or phone if there is a sudden unforeseen closure due to the virus.
We will continue to monitor expert advice as the Corona virus (COVID-19) situation develops (for example, from the Department of Health and Human Services (DHHS).
We will abide by no more than one client per four square metres of available floor space in the studio. The studio dimensions are approximately 8X8 = 64sq metres. Legally 16 patrons are allowed on site. Functional Pilates will restrict this further to 6 patrons and 2 instructors at any one time in the studio.

Functional Pilates will provide sanitising solutions. Sanitising stations will be set up prior to entering the studio.
We will promote maintaining good hygiene practices and social distancing within the studio.
We will increase cleaning and disinfecting of common areas, hand rails, sanitising stations and bag holding areas, high touch surfaces, door handles, light switches and bench tops.
Session times will be adjusted to minimise client cross over.